Key boxes
Collect your keys from our key boxes. The video shows where they are.
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Please check the video below to see how to find our key boxes and collect your keys.
Video: how to find the key boxes
Korkalonkatu 33 / Jaakonkatu 8, Rovaniemi
Everything for your stay, from the keys to the Northern Lights.
Your personal check-in instructions arrive on the morning of your arrival day, by email or in the Booking.com chat.
Nothing found. Message us on WhatsApp and we'll help.
This guide covers arriving, the apartment, house rules and things to do in Rovaniemi. Search it or tap a quick answer above. If something is still unclear, message us.
A few things to know before your trip, so arrival is easy.
Your personal check-in instructions arrive on the morning of your arrival day, by email or in the Booking.com chat.
By plane: Rovaniemi Airport is about 10 km north of the city centre, around 15 minutes by car. An airport bus runs to the city centre after arriving flights, and taxis wait outside the terminal. You can also pick up a rental car right at the airport.
By train or long-distance bus: Trains and long-distance buses arrive at the Rovaniemi travel centre by the railway station, about 2 km from the city centre. It is a 25-minute walk or a short taxi ride.
Our office (Rovaniemi Insider) is nearby, at Korkalonkatu 36.
Your apartment is ready. Follow the key steps below.
Your apartment is in one of our four buildings (A, B, C or D) at Korkalonkatu 33 / Jaakonkatu 8.
Collect your keys from our key boxes. The video shows where they are.
Please check the video below to see how to find our key boxes and collect your keys.
Video: how to find the key boxesWe have apartments in four different buildings (A, B, C and D). Choose yours to see its video and door instructions.
Tap the letter of your building to see its instructions.
Going in
The door can be a little tricky. Do these things at the same time:
Going out
Again, at the same time:
Going in
The door can be a little tricky. Do these things at the same time:
Going out
Again, at the same time:
Going in
These steps don't need to be done at the same time.
Going out
Going in
These steps don't need to be done at the same time.
Going out
Just close the door behind you. No key or knob needed to lock it.
Good to know

You'll find the Wi-Fi details on the router or on the freezer door.
Temperature to max, timer on the first 3 numbers. Turn the dial to 0 when you're done.
How to use the sauna safely:
Good to know
Underfloor heating: adjust with the wall thermostats. The AC is for cooling only.
The apartment has underfloor heating. Adjust it with the thermostats on the wall. The AC unit is for cooling only.
Good to know
Flip the switch on the kitchen tap first, then On → P → Start, and close the door.
Good to know
Place a pan on the ring before you turn it on, otherwise it beeps.
The stove is induction. Place a pan on the ring before you turn it on, otherwise it beeps.
Good to know
In the bathroom. Turn on the water with the switch on the toilet tap.
Located in the bathroom. Turn on the water using the switch on the toilet tap.
Good to know
Finnish tap water is clean and safe to drink. No need to buy bottled water.
Three house rules:
No smoking indoors or on the balcony, please. (A 350 € fee applies for violations.)
Please be mindful of the neighbors.
In Finland, shoes come off in the hallway. It keeps the snow and dirt out.
Pets are welcome. The pet fee is 25 € per pet per visit.
Pay pet feeThe bins are in the courtyard.
The bins are labelled by type. In Finland we usually sort biowaste, cardboard, paper, glass, metal, plastic and mixed waste.
How to find the trash bins
Rovaniemi Insider is our own tour company: huskies, Northern Lights, reindeer and more. Below are some of our most popular tours.
Arctic Husky Safari – 10 kmDrive your own husky team 10 km. Transfers and winter clothing included.See details
Arctic Husky Safari – 5 kmDrive your own husky team 5 km through snowy forest.See details
Guaranteed Aurora Hunting Tour – RovaniemiSee the Northern Lights, or your money back.See details
Northern lights trip for families in RovaniemiShort travel, warm indoor spaces and fun for the kids.See details
Aurora Train at NightA Northern Lights adventure by train at night.See details
Rovaniemi: Insider Aurora HuntingChase the Northern Lights with a local guide.See details
Rovaniemi: Insider Reindeer Farm Visit and Short Sleigh RideMeet the reindeer and take a short sleigh ride.See details
Midnight Sun CanoeingPaddle the river under the midnight sun.See details
Arctic ATV AdventureDrive forest trails around Rovaniemi.See details
Insider Guided Food Tour With 5 TastingsTaste Lapland with a local foodie.See detailsRanua Zoo, the Arctic Circle and the fells are an easy drive away.

Winter-ready cars. Pick up at the airport or at our office at Korkalonkatu 33.
-10 % with code
Places to see on your own:
Best season: September-March (roughly 21:00-02:00).
Download the Aurora Reach app and check Windy.com for clouds. For a darker sky, walk down to the riverbank, for example the beach by Arktikum.
Heading out to see the Northern Lights? It gets seriously cold at night.
Winter clothing rentalWinter temperatures can drop below -30 °C. Dress in layers and cover your head, hands and feet.
Wool or thermal base layers, a warm mid layer and a windproof outer layer work best. No proper winter gear? Rent a full Arctic outfit from our office.
Streets can be very slippery. Never walk on the river ice.
Shoe grips help a lot on icy pavements. When you watch the Northern Lights by the river, stay on the shore: the current keeps the ice thin even in deep winter.
In the dark season, wear a reflector when you walk outside. Finns do, and drivers will see you much earlier.
Around Christmas the sun barely rises. In June and July it hardly sets.
Plan outdoor activities for the brightest hours in winter. In summer, pack a sleep mask if you are sensitive to light at night.

Jacket, snow pants, thermal boots and mittens. Pick up at our office.
-10 % with code
Your stay and the tours of Rovaniemi Insider are both part of Insider Visit. The same numbers reach both.
WhatsApp +358 40 5958 894 · Phone +358 50 377 6138
Check-out is by 11:00. Before you go: